built
to last.
made to
impress.

Laser Precision (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect. We may collect the following information when you use our website: name, email address, phone number, message or project details submitted through contact forms, and technical data such as IP address, browser type, and usage data.

How We Use Information. We use collected information to respond to inquiries and provide quotes, communicate with you about services, and improve our website and user experience.

Sharing of Information. We do not sell your personal information. We may share information with service providers strictly to operate our business.

Cookies and Tracking. Our website may use cookies or similar technologies for analytics and performance tracking.

Do Not Track Disclosure. Our website does not respond to Do Not Track signals.

California Privacy Notice. We do not sell or share personal information for advertising purposes. California residents may request access to or deletion of their personal information by contacting us at info@laserprecisionca.com.

Your Rights. You may request access to or deletion of your personal data by contacting us.

Data Security. We take reasonable measures to protect your information but cannot guarantee absolute security.

Changes to This Policy. We may update this policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of this website constitutes acceptance of those changes.

Contact. Laser Precision, Sacramento, California — info@laserprecisionca.com

© 2026 Laser Precision. All rights reserved.

By using this website or services, you agree to the following terms.

Use of Website. This website is for informational purposes only.

Right to Refuse Service. Laser Precision reserves the right to refuse service, cancel projects, or decline requests for any lawful, non-discriminatory reason.

Quotes and Estimates. All quotes are non-binding and valid for 15 days unless otherwise stated. Pricing may change based on final scope, materials, or revisions.

Payment Terms. A deposit may be required before production begins. Remaining balance is due prior to delivery or installation unless otherwise agreed.

Cancellation Policy. Orders may not be canceled once the customer has approved the final proof, as proof approval triggers production. Deposits are non-refundable once proof approval has been given.

Proof Approval. Customer is responsible for reviewing and approving all proofs prior to production. Laser Precision is not responsible for errors after approval, including spelling, layout, or design issues.

File Responsibility. Laser Precision is not responsible for poor quality in customer-provided files. For designs created by Laser Precision, final responsibility for accuracy rests with the customer upon proof approval.

Graphic Design Services. Graphic design services are billed separately unless otherwise stated. Design includes a limited number of revisions. Additional revisions may incur extra charges.

Customer Provided Content. Customer confirms they have full rights to submitted artwork and agrees to indemnify and hold Laser Precision harmless from any claims related to copyright or trademark infringement.

Project Photography and Marketing Use. Laser Precision may photograph or document completed work and use these materials for marketing, portfolio, and promotional purposes. Reasonable efforts will be made to avoid displaying sensitive or private information.

Color Disclaimer. Exact color matching is not guaranteed. Colors may vary due to materials, inks, lighting conditions, and screen differences.

Turnaround Times. All turnaround times are estimates and not guaranteed.

Installation Disclaimer. Laser Precision is not responsible for surface conditions, adhesion issues, or environmental factors that may affect installation performance.

Warranty Disclaimer. No warranties are expressed or implied unless provided in writing.

Pickup and Delivery. Customer is responsible for inspecting products upon pickup or delivery. Any issues must be reported within 48 hours.

Abandoned Projects. Projects left unclaimed for 30 days after completion may be discarded or resold. No refunds will be issued.

Rush Orders. Rush, expedited, or after-hours requests may incur additional fees. Laser Precision reserves the right to decline rush orders if production capacity is unavailable.

Custom Work and Returns. All products are custom-made to customer specifications and are non-returnable, non-refundable, and non-exchangeable once production begins. Defects in workmanship will be repaired or replaced at Laser Precision's discretion when reported within 48 hours of pickup or delivery.

Late Payment. Past-due invoices are subject to a late fee of 1.5% per month or the maximum allowed by law, whichever is less. Customer agrees to pay all reasonable costs of collection, including attorney fees and court costs, if collection action becomes necessary.

Storage Fees. Completed orders not picked up within 14 days of notification may incur storage fees of $10 per day per item. See also the Abandoned Projects clause.

Sales Tax. Quoted prices do not include applicable California sales tax unless explicitly stated. Tax-exempt customers must provide a valid resale certificate prior to invoicing.

Permits and Code Compliance. Customer is solely responsible for obtaining any permits, approvals, or code compliance required for installation or display of signs, including but not limited to local zoning, HOA, landlord, or municipal sign code requirements. Laser Precision does not verify permit status.

Limitation of Liability. Laser Precision's total liability for any claim arising from products or services is limited to the amount paid by the customer for the specific project at issue. Laser Precision is not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits or business interruption.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement. These Terms, together with any signed quote, estimate, or written agreement, constitute the entire agreement between Laser Precision and the customer, superseding all prior verbal or written communications.

Force Majeure. Laser Precision is not responsible for delays or failure to perform due to circumstances beyond its control.

Governing Law. These terms are governed by the laws of the State of California.

Changes. We may update these terms from time to time. Updates will be posted on this page. Continued use of the website constitutes acceptance of the updated terms.

Our Commitment. Laser Precision is committed to ensuring digital accessibility for people with disabilities. We believe accessibility is both a legal responsibility and a reflection of our values as a small business serving the Sacramento community. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status. Laser Precision strives to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. We are also committed to compliance with applicable laws including the Americans with Disabilities Act (ADA) and the California Unruh Civil Rights Act. Some content may not yet fully meet these standards; we are actively working to address known issues.

Measures Taken. Laser Precision has taken the following measures to ensure accessibility:

• Designed our website with semantic HTML and proper heading structure
• Provided text alternatives for non-text content where applicable
• Ensured form fields include labels associated with their inputs
• Maintained color contrast ratios consistent with WCAG 2.1 AA recommendations
• Built keyboard-navigable interface elements
• Regularly tested with accessibility evaluation tools
• Committed to ongoing review and remediation

Known Limitations. Despite our best efforts, some areas of our website may not yet be fully accessible. Where this is the case, we work to address issues as they are identified. If you encounter a specific barrier, please notify us so we can prioritize a fix.

Third-Party Content. Some content on our website may be provided by third-party services (such as embedded maps, fonts, social media widgets, or external links to social platforms). Laser Precision does not control the accessibility of third-party content and is not responsible for it. We will make reasonable efforts to provide accessible alternatives upon request.

Assistive Technology Compatibility. Our website is designed to be compatible with current versions of major screen readers (such as NVDA, JAWS, and VoiceOver) and modern web browsers. If you are using older or specialized assistive technology and experience difficulty, please contact us for assistance.

Feedback and Assistance. We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing content, have questions about accessibility, or need information in an alternative format, please contact us:

• Email: info@laserprecisionca.com
• Subject line: "Accessibility Request" or "Accessibility Complaint"
• Please describe the issue, the page or feature involved, and the assistive technology you are using (if applicable)

Response Time. We aim to respond to accessibility-related inquiries within 5 business days. For complex requests requiring research or remediation, we will provide an initial acknowledgment within 5 business days and follow up with a substantive response or resolution timeline.

Formal Complaint Procedure. If you are not satisfied with our initial response, you may escalate by emailing us with the subject line "Accessibility Complaint - Escalation." Escalated complaints will be reviewed by ownership and responded to within 10 business days. We are committed to resolving accessibility concerns in good faith and working with users to find acceptable solutions.

Alternative Access to Services. If any website content or function remains inaccessible to you, we will provide the requested information or service through alternative means, including email correspondence, telephone consultation upon request, or in-person service at our North Highlands location. No customer will be denied service due to a website accessibility barrier.

Continuous Improvement. Accessibility is an ongoing commitment, not a one-time fix. We regularly review our website using automated tools and manual testing, prioritize remediation based on impact and feasibility, and incorporate accessibility considerations into all future updates and redesigns.

Statement Review. This Accessibility Statement is reviewed periodically and updated as our website and our practices evolve. The Effective Date above reflects the most recent review.

Enforcement Notice. If you believe you have been denied access to goods or services due to a website accessibility issue and have been unable to resolve the matter through our feedback process above, you may have rights under federal and state law. We encourage all users to first contact us directly so we may attempt to resolve any concerns promptly.